Effective Date: November 09, 2025
1. SMS Consent Communication:
Med Appliance Repair values your privacy. The phone numbers obtained through the SMS consent process will not be shared with third parties or affiliate companies for marketing purposes.
2. Types of SMS Communications:
By opting in to receive text messages from Horizon RX, you may receive messages related to the following:
- Order and inquiry updates
- Customer support and service communications
- Appliances and technology updates
- Promotional offers (if applicable and consented to)
Example: “Hello, we've received your inquiry. Let us review and get back to you. Reply STOP to opt out of SMS messaging at any time.”
3. Message Frequency:
Message frequency may vary based on your interactions with Med Appliance Repair. For example, you may receive up to 3 messages per week regarding order updates and service notifications.
4. Potential Fees for SMS Messaging:
Standard message and data rates may apply according to your mobile carrier’s pricing plan. These fees vary based on domestic and international messaging rates.
5. Opt-In Method:
You may opt-in to receive SMS messages from Med Appliance Repair in the following ways:
- By checking the SMS consent box on our website at https://www.medappliancerepair.com/contact
- By opting in via customer service representatives in-store or over the phone.
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from Horizon RX. Alternatively, you may contact us directly at 509-584-0300 to request removal from our messaging list.
7. Help:
If you experience any issues, reply with the keyword “HELP” for assistance. You can also contact us directly at 509-584-0300.
8. Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out anytime by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and SMS Terms and Conditions pages.
- Message frequency may vary based on service updates and user interactions.
9. SMS Consent Checkbox for Website Forms:
If our website collects phone numbers via forms (e.g., Contact Us, Order Requests), a non-mandatory opt-in checkbox will be included with the following statement:
“By checking this box, you agree to receive text messages from Horizon RX related to prescription refills, order updates, and customer service at the phone number provided above. You may reply STOP to opt out at any time. For assistance, reply HELP. Messages and data rates may apply. Message frequency may vary. Learn more in our [Privacy Policy] and [Terms and Conditions] pages.”
10. Updates to These Terms:
Horizon RX reserves the right to update or modify these SMS Terms & Conditions at any time. Changes will be reflected on our website at https://www.medappliancerepair.com/cookie.
For more information, please get in touch with us at 708-255-1955.
Med Appliance Repair | 6326 Rockwell St #3 | Chicago, IL 60659